For Families — free to use

Reach Your Family At Sea

Your family is on a cruise but you're at home. Send them photos and messages through the family portal — other passengers carry them across the ship over Bluetooth.

The portal is free to use. You don't need the app, a pass, or a subscription — just sign in and send.

Two Ways to Connect

Whether your loved one is a passenger or crew member, there's a portal for you.

Passenger Family Portal

For families of passengers on a cruise

cruisechattr.com/family

Send to Passenger

Crew Family Portal

For families of crew members working on ships

cruisechattr.com/crew

Send to Crew Member

How It Works

1

Find your loved one

Search by their @handle on the family portal. They set this up in the CruiseChattr app before sailing.

2

Upload your content

Send photos or text messages. Add a caption and hit send. It is stored securely on our server.

3

Passengers carry it aboard

When passengers board the ship, their phones automatically download content assigned to them. They carry it in the background — no effort required.

4

Bluetooth mesh delivers it

On the ship, the mesh network finds your family member and transfers the content via Bluetooth. No WiFi needed.

5

You get notified

Once delivered, you receive a free push notification in your browser. You can check delivery status at any time on the portal.

Frequently Asked Questions

Is it really free?

Yes, completely free. CruiseChattr uses Web Push notifications which cost nothing. No subscriptions, no hidden fees.

How long does delivery take?

It depends on when passengers board the ship. Content uploaded before embarkation day is typically delivered within hours of boarding. Real-time tracking shows you the delivery status.

What if my family member doesn't have the app?

They need to download CruiseChattr and set up their @handle before sailing. Share this page with them so they know to set it up.

What file types can I send?

Photos (JPG, PNG) and text messages. Photos are compressed automatically so they deliver quickly over the Bluetooth mesh.

Can I send content to crew members too?

Yes! Crew members also use CruiseChattr. Visit cruisechattr.com/crew to send content to crew members by their @handle.

Send Love to Sea

Your family can hear from you — wherever the signal reaches, and wherever it doesn't. Use the family portal to send photos and messages for free.